The other table got their steaks replaced and cooked properly and were immediately offered free appetizers to make up for the delay.... ...we got we're sorry.

It's similar to going to a restaurant in which the server approaches your table, takes your drink order, brings the drinks and then ask if you're ready to order (off the menu).  While waiting for your order to arrive, the server attends to another table which has just been seated, takes their drink orders and then proceeds to tell those customers about the "specials" the restaurant has that evening.

So you scratch your head and wonder why the server didn't tell your table about the "specials", since some of them sound better than what you've ordered off the menu.