My issue is that the costs of the plan Mr. Thompson put into effect did not produce a positive operational result. I have no problem if the association paid $204,000 and fixed the issue. The problem is they spend money and make the issues worse. If $204,000 were stolen from the OPA that would be a big deal.

I believe Mr. Thompson was successful in getting more people to the Yacht Club. If that was his only goal, great job. However, after that success, the plan falls apart because costs aren't being monitored and adjustments being made to translate the increased business to the bottom line to offset the additional operating costs. I don't think he has the time to do that job.

Basic management techniques are lacking and need to be applied to our clubs and amenities. While the BOD and GM are to be held responsible and should have oversite, I don't think they should be the ones managing the business end of our amenities.

I would go so far as to say that we should hire an experienced food service manager to manage operations on a salary plus bonus status. Bonus tied to net operating results by amenity. The BOD and GM should stay out of the operations side of the business amenities. Let the manager decide the hours of operation based on actual business. (I realize we had the opportunity with Casper to turn over food operations to them. Problem is, I don't think they would have had "ownership" of the problem.)

The salary cost for the food service manager should come from a reduction in salary to the GM and any other employee of the OPA that currently has any management responsibility tied to that club, since their duties will be assigned to the food service manager.

Al