12/8/2015 4:08:46 PM
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Section 5: OPA Board Subject: Board Reps Meet with LU Msg# 938147
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As one of the non-renewing members I can give several reasons for not continuing my membership.
1st - As a walking golfer, being force to take a cart for playing in the morning is a non-starter. I understand that carts as an expense should be paid for buy users, but I feel that those who need them should pay for them. I have voiced this opinion to the Pro Shop staff and the erstwhile president of the OPA BoD to no avail. Carts generally do not speed up play, and that is especially true for cart path only days. I asked the pro shop staff how many days in a year were cart path only and received only a blank stare as a reply. I am told in the pro shop that as a non-member but OP resident, I am required to pay for a cart whenever I play. Not conducive to feeling welcome. 2nd - As an afternoon member, a great financial bargain, I found that the Monday, Tuesday, Wednesday and Thursday early afternoon ( say noon till 2 ) were blocked by two groups of men whose play is extremely slow, or purposeful if you like. Leaving those who wish to play a full 18 holes with very late finishing times. 3rd - While a driving range annual package is available, last year the range was closed for long periods of time because they couldn't pick the range using the ball retriever and balls embedded in the surface were not retrievable using the mechanical device. I am old enough to remember when young kids were hired pick a range. Further, when the staff knew wet weather was coming they didn't pick the range ahead of time to speed up reopening the range after the inclement weather. 4th - The pro shop staff, which has since been largely been replaced, often treated members in a confrontational manner. There were instances of elderly players having their cart taken from them on the course and the Marshall's literally laying in wait in wooded areas to observe players who might leave the cart path on cart path only days, which is fair number of the available playing days. 5th - I'm starting to feel like Martin Luther here. I have asked our GM as well as the erstwhile President of the BoD if they have a market survey of the available rounds of golf in the OP community, only to be told that they didn't need that. So how can any plan make any sense if they don't know what the market is. Without such data they are "pushing with a string" 6th - Since it appears the LU previous experience took place on courses with Corporate sponsors, why were they even qualified to operate the OPG&CC? I think , as with the Yacht Club, our BoD and GM, Bless their hearts, don't seem to know what they don't know. While we do have a wonderful and unique course, arguably the most difficult in this area, unless we can grow the OP resident membership we will be at the mercy of public outside play or a sizeable subsidy for the benefit of a 150 or so residents. We might as well forget the concept of this being an amenity course and go fully public and lease the property as a turnkey operation. There are about 15 high quality public course within an 30 minute drive that we are competing with and they are all operating on sound financial footing attracting both local and outside play. With the decreasing popularity of Golf, primarily due to an aging population and length of play on many courses, we have little to no prospect of ever having a break even venture. Of course, opinions are like belly buttons...... |
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For reference, the above message is a reply to a message where: Using the Executive Summary of the above mentioned draft report; the OPABR began at the beginning on page 4 in the first paragraph asking LU what they meant by an emphasis on “grow Member numbers”. A discussion followed which covered membership numbers which were 143 (not counting life time) members in March of 2015 but were at 116 (not counting life time) members in September 2015. This was a loss of 27. The group discussed the need to focus on membership growth and challenged the draft plan in that it only showed adding 10 new members in 2016/17. LU agreed they needed to re-look at the projected growth objectives in their Membership Plan. Is this a joke or what? The company that was hired on the premise that it would concentrate on increasing memberships say it will hope to add 10 new memberships in the coming year. The strategy to reestablish membership would be found in the membership recruitment plan found later in the Business Plan. That part of the business plan has not been made public. The OPABR also inquired what actions LU has taken to identify previous golf members and how many have been contacted to entice them to return. LU stated they have identified over 300 previous members but they have not been contacted. Later it says it is unknown if they can contact them. |
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