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8/20/2012 11:10:13 AM
 
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Section 5: OPA Board Subject: Vote YES on YC Referendum Msg# 840132
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The problem is management keeps saying it needs to get a better handle on cost of sales, but when will that happen? As it now stands we continue to lose more money as sales increase.
Previously I had mentioned the TV show Restaurant Impossible where the mission is to save a failing restaurant. Last night I caught a show that does the same thing but goes into a bar with the same intent. It was amazing to see them do a "pour analysis" of drinks served by the group of bartenders. This show uses hidden cameras to evaluate staff. Liquor loss just by a bartender not pouring correctly was substantial but much of the loss was bartenders over pouring drinks to get higher tips or giving free drinks for various reasons with no accountability. The owner was startled to find that one of his bartenders was making more money than he in a night. She career adjusted herself on the spot by walking out. |
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For reference, the above message is a reply to a message where: One final observation... The numbers always lag the change so even if he had fixed it all in June/July... that would not yet be reflected in the numbers.. Well, if sales are a measure of success in customer satisfaction (if not success in financial management of the operation), July numbers for the Yacht Club indicate the second highest sales in six years. Last year was the highest. Management will tout this increased sales but suggest it needs to get a better handle on cost of sales. Management has been saying this about cost of sales for well over six months. Unfortunately, while July sales this year were somewhat less that July sales last year, the cost of labor went up about $12,000 for the month. The net operations bottom line for July this year shows a profit of $18,021, compared with a $35,106 profit last year. The problem is management keeps saying it needs to get a better handle on cost of sales, but when will that happen? As it now stands we continue to lose more money as sales increase. |
I am not suggesting that happens in OPA world but it did show how important controls
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OPA Board Meeting - Golf Clubhouse
11/23/2024 - 9:00 A.M. 3 days or less away! |
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Special Board Meeting - Board Room
11/25/2024 - 7:00 P.M. 3 days or less away! |
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OPA Board Meeting - Golf Clubhouse
12/21/2024 - 9:00 A.M. |
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OPA Board Meeting - Golf Clubhouse
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OPA Board Meeting - Golf Clubhouse
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