7/9/2018 8:17:01 AM
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Section 23: OPA Elections Subject: Northstar Software Decision Msg# 1019507
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Ted,
I have a very difficult time believing your assertion that this is a "full spectrum request" in addition to an "apples to apples" comparison to other software providers. The software vendors that were evaluated by the TWG did not offer professional financial management to oversee our backroom operations. This is where firms, like L&N, will provide the additional benefit to our association. The Board of Directors were specifically notified in writing that this demonstration by L&N would NOT be L&N's traditional bundle of "people & software outsourcing, rather, we would license the L&N software ONLY and operate it with OPA staff, just like the other software that we have evaluated. To categorize this effort as "way beyond" the proposal obtained last year form L&N is just well...let's leave that for others to decide. The Board was additionally notified that this current recommendation from John Viola and the B&F Committee is for "TWG to ask L&N if their software could be decoupled from a management engagement and if so, he wanted to evaluate it using the same criteria used for the other vendors that were evaluated". This is a far cry from the original recommendation from B&F that specifically requested that Requests for Proposals be solicited from at least three HOA Management Companies (OUTSOURCING). The current recommendation and plan is completely at odds with what you portray as a "full spectrum request" but is clearly only a partial evaluation of what L&N can fully offer our association. Without evaluating the full services they can provide, this current Board is not providing the expected due diligence our association demands. Tom Herrick |
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For reference, the above message is a reply to a message where: Brett, If you were to talk to John Viola he would confirm that I am in lockstep with him regarding a full airing of L&N’s ability to provide a platform similar to that provided by other software vendors. In fact, it is an extension way beyond the “proposal” you obtained last year for back office finance operations. This proposal is a full apples to apples comparison with the other providers across the board. As you may be aware, or maybe not, not all HOA management firms are interested in this type of arrangement and L&N first had to pass the whole idea through corporate. The result may be a hybrid in comparison with some of the other software providers. By that I mean it may require re-badging employees in some areas. I specifically urged the board to include L&N and I believe that without their participation apples to apples with the other providers a new board would overturn any decision. I am not sure what you consider a partial evaluation or where you even heard that, because unlike last summer’s proposal, this is a full spectrum request. L&N’s Advanced Technology Group is well engaged and will be providing OPA a proposal in the next week and follow that with a demonstration day at some point to include TWG, department heads, and the B&F Committee to see the product and be able to compare it to the others including Northstar. Subsequent to that a recommendation will come to the Board. As I stated to the board depending on timing this “might allow for a vote on the 27th” and as I told at least one person I believe that may simply not be possible. I certainly expect the inclusion of L&N’s proposal and demonstration prior to a final recommendation, and that is the due diligence I referenced. If this can all be completed to the satisfaction of the B&F Committee and TWG and a recommendation forthcoming in less than 18 calendar days then it could make the 27th. However, from a practical standpoint that is a very tight window. Ted |
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