I think the issue in that regard involved a meeting with Ken Koroknay. 

Anyway, presumably Ken asked Colby to arrange a meeting with the GM. Apparently, when the day came the GM was unavailable and Perrone was asked to take his place. You can debate, I suppose, whether her setting up a meeting with the GM was appropriate or not. I have no idea why Ken wanted to meet with Viola, but he could have just called Viola. Perhaps it is not appropriate for OPA employees to be setting up meetings for association members with the GM.

Then again, maybe the above is not at all what happened. Perhaps you can clarify.

It is the supervisor’s job to council and educate his employees, not the board directors. Where is Viola in all of this? Why is the board president “dressing down” (Doug Park’s words) an employee?         etc.

I only know what was in the report and what Colby has said. I suspect the GM and/or the board might say this was all part of her volunteering to be in some sort of training to become GM.